Privacy Policy

DeepGuard is a media verification platform. It is made by CALB Labs Corporation (“we”, “us”).

[Data controller: full legal name, registered address and company number]

This policy explains how we handle personal data on this website and in the DeepGuard platform.

[When an organisation runs a workspace, which party is the controller and which the processor for the material its people send, and which agreement governs that]

• Your account. Your name, your work email and how you sign in, such as a passkey or a two-step code. Accounts are set up from invitations.
• What you send us. The videos, recordings, images, documents and links you check, your questions, and the reports and files DeepGuard makes for you. These can contain personal data about other people, such as someone speaking in a video.
• Requests for access. The request access form asks for your work email and your position.
• Connected apps. If you connect Google Workspace, DeepGuard reads the Drive files you choose.

[Technical data the website and platform record, such as IP addresses and server logs, and how long it is kept]

• To run the checks you ask for and keep their results in your workspace.
• To sign you in and keep your account safe.
• To answer your request for access or a demo.

[Legal bases for each use]

[Whether any customer material is used to train AI models, by us or by our providers]

Uploads and the files DeepGuard makes stay in your workspace. Chats are shared only when you share them.

• You choose who can see a check and who can ask questions about it.
• A public link is a read-only copy, made only when you choose to. You can revoke it.
• You can disconnect a connected app at any time.

• Lockdown mode turns off live web search, connected apps and public sharing. Private uploads and checks keep working.
• Owners set how long chats are kept.
• Owners choose whether public links and workspace memory are allowed.

We use other companies to host DeepGuard, store data and run checks.

[List of processors and sub-processors, what each one receives, and where]

[Any other cases where we share personal data, such as legal requests]

[Where data is stored and processed, and the safeguards for transfers between countries]

• Workspace owners choose how long chats are kept.
• Temporary chats are kept for 24 hours and stay out of your history, memory and Library.
• You can delete your chats at any time.

[Retention periods for accounts, uploads, generated files, backups, logs and access requests]

In the platform’s settings you can:

• export your data;
• delete all your chats;
• see, edit or forget what DeepGuard remembers;
• delete your account. A workspace owner hands the workspace to someone else first.

[Your rights under the law that applies to you, how to use them, and how fast we answer]

The platform uses cookies to keep you signed in, to protect sign-in steps, and to remember your workspace, your language and your layout.

[Confirm whether this website or our hosting sets any cookies or analytics, and list each cookie with its purpose and duration]

You can sign in with a passkey and add a two-step code. Important changes ask for that code again. Read more on our security page.

[Our security commitments and how we tell you about a breach]

DeepGuard is made for organisations and the people who work in them.

[Minimum age and how we handle data about children that appears in material people check]

[How we announce changes and when they take effect]

[Contact for privacy requests]

[Data protection officer or representative, if one is required, and the supervisory authority you can complain to]

[Governing law and jurisdiction]